ServicesSupport

Support

A team on call, month after month

Stores are living products. Apps update, campaigns launch, catalogs grow, and small issues quietly become expensive ones when nobody is watching. Our support work exists so that the store you invested in keeps performing like the day it launched, and keeps improving after it.

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500+stores launchedShopifySelect Partner5services in this discipline

Trusted by DTC brands worldwide

Whether it is a one-time teardown audit, a maintenance plan that handles the fixes before you notice them, or a standing retainer that ships conversion work every month, the shape is the same: a senior team that already knows your store, on call when it matters.

500+

Stores launched since 2017

+40%

Average conversion uplift

$5M+

Monthly client revenue

15+

Industries served

Questions,
answered

The things founders ask us before a support engagement. Anything else, ask us directly.

What does Shopify support from Blinix cover?

Theme fixes, app conflicts, speed regressions, content updates, new sections and landing pages, integration issues, and the strange one-off problems every store eventually hits. Plans are monthly, sized to how much you need, and handled by the same senior team that builds our stores.

What is included in a Shopify store audit?

A ten-point teardown covering conversion, speed, SEO, accessibility, analytics, theme code quality, app overhead, and mobile experience. You get a prioritized report written in plain language: what is costing you revenue, what to fix first, and what it will take.

How is a retainer different from maintenance?

StoreCare maintenance keeps the store healthy: fixes, updates, and small changes handled fast. The Momentum retainer is proactive growth work: a monthly stream of conversion improvements, new features, and experiments. Many brands run both, and the two share one team that knows the store deeply.

Do you support stores you did not build?

Yes. New support clients start with an audit so we understand the theme, the apps, and the risks before touching anything. After that first pass, the store is ours to care for like we built it.

Can you make our store accessible and compliant?

Yes. We audit against WCAG standards, fix the issues in the theme itself rather than papering over them with overlay widgets, and document the result. Accessible stores serve more customers and carry less legal risk.

Ready when you are

Tell us where you want your store to go